Terms & Conditions

Welcome to Komodo Wisata Tours & Travel. Before you access this website, we advise you to read and understand the terms and conditions applied. The terms and conditions which is mean visiting this website, accessing all the content, and other features.

By accessing this website, it means that you understand, accept, and comply with all the terms and conditions that apply to this site.

Our Services to Offer

We will use all reasonable efforts to provide you with products that are relevant to the services purchased as described on this website.

The following are our services to offer on these websites:

Tour Packages
Yacht Charter
Diving
Volcano Trekking.

All the services are available to the following destinations:

Komodo National Park
Flores Island
Alor Island
Sumba Island
Lombok Island
Raja Ampat
Nusa Penida
Nusa Lembongan
Bali
Gili Islands (Gili Trawangan, Meno, and Gili Air)

Bookings, Confirmation & Payment

Booking is made at least 2 days before departure. Booking made less than two days, please e-mail reservation@komodowisata.com or direct call +6285 102666556.
All bookings are depending on availability.
The booking confirmation will be sent automatically to your E-mail address.
The booking will be issued after we receive full payment. And you have a right to get an issued voucher.
Komodowisata.com will not be responsible for bookings without the authority of Komodo Wisata Tours & Travel.
Komodowisata.com will receive only online payment via Paypal and Credit Card.
Payment should be made 100% before the trip or the activity and made through our list payment gateway. All the transfer fees are at your mandatory.
We do not accept any payment made on the departure date.

Limitation of Responsibility

Komodo Wisata Tour & Travel acts as an Agency for the following programs: Tours, Diving, Yacht Charters, and Trekking. We will not respond for any loss, missing flight, injury, loss, damages, or accident during the activities that caused death, delay, etc.
We will not be responsible for the inconvenience caused by the actions of staff during the activity, government, or other civic activities such as Demonstrations, War, and road traffic.
Komodo Wisata Tour & Travel will not be responsible for any additional charge caused by delays, reschedules, or other causes.
Komodo Wisata Tour & Travel has the right to cancel the program or reschedule the program in the event of bad weather, or other operational reasons.
All the programs are not suitable for the oldest, up to 40 years, and infants (trekking, diving)
Changing any activities on this site is the authority of Komodo Wisata Tours & Travel.

Prices

The prices listed on the website are only available in USD (United States Dollar) currency.
Komodo Wisata Tour & Travel has the authority to change the price at any time without any notice.
The price listed on every package (Tours, Trekking, Yacht Charter, and Diving) is the authority of Komodo Wisata Tours & Travel.

Cancellation

Cancelation made 5 months before the date of departure will be refunded 75% of the total amount.
Cancellations made 1 month before the departure date will refund 50% of the total amount.
Cancellations made 15 days before the departure date will be refunded 25% of the total amount.
Cancelation made 5 days before the departure date will no refund.
Cancelation on the date of departure will no refund.
The cancelation procedure is by sending us an email.
For the Yacht Charter or Boat Charter, the cancelation made 6 months before the departure will be refunded 50% of the total price. No refund for cancelation made 3 months before the departure.

Change Date

The change date of your departure is based on availability. And it is regarding the time you made the booking or see the above cancellation policy.

Engine Booking

The Komodo Wisata Tours provides the easiest online engine booking for the tour packages you need to book.
If you have any problem during the booking process, please send us emails with our contact details.